Política de privacitat

Perform periodic backupsTHE HOLDER undertakes to protect the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by THE HOLDER implies acceptance by the user of the provisions contained in this Privacy Policy and that their personal data is treated as stipulated. Please note that although there may be links from our website to other websites, this Privacy Policy does not apply to the websites of other companies or organizations to which the website is redirected. THE HOLDER does not control the content of third-party websites nor does it accept any type of responsibility for the content or privacy policies of these websites.

Information on data processing (Regulation (EU) 2016/679 and LO 3/2018)

Responsible for the treatment THE HOLDER.
Our data appears in the legal notice of this website.
Purpose of the treatment Offer and manage our products and/or services.
Legitimation Consent obtained from the interested party. Execution of the service contract.
Recipients The data will not be communicated to third parties, unless required by law or necessary to fulfill the purpose of the treatment.
Rights of the people The interested parties have the right to exercise the rights of access, rectification, limitation of treatment, deletion, portability and opposition, sending their request to our address.
Data retention period As long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.
Claim Those interested can contact the AEPD to submit the claim they deem appropriate.
Additional information You can consult the additional and detailed information below in the “Privacy issues”.


In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of the rights (LOPDGDD), we offer you the following information about the processing of your personal data:

Who is responsible for the processing of your data?

Our data appears in the legal notice of this website.

For what purpose do we process your personal data?

  • We treat the information provided to us to provide and bill our services and products.

  • If you give us your consent, we may also process your data to send you information about our activities, services and products.

  • If you participate in any of our draws and / or contests we will publish your name and surname, and your image, in the different spaces and media and dissemination that we use, including social networks, in order to promote our activities, services and products.

How long will we keep your data?

The personal data provided will be kept as long as you are a user of our services or want to receive information, and if you participate in a promotion while it is active, and then during the deadlines set to comply with our legal obligations.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is the consents you give us.

With regard to the information sent to us by children under the age of 16, it will be understood that this has been done with the consent of their legal representatives. If this is not the case, the child’s legal representative must notify us as soon as he or she becomes aware of it.

To which recipients will your data be communicated?

The data will not be communicated to third parties, unless required by law or necessary to comply with the purpose of processing.

What are your rights when you provide us with your data?

  • Anyone has the right to obtain confirmation as to whether or not we are processing their personal data.

  • Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data are no longer necessary. for the purposes for which they were collected.

  • In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

  • Also, in certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, we will stop dealing with them, except for compelling legitimate reasons or for the exercise or defense of possible claims.

  • Stakeholders are also entitled to the portability of their data.

  • Finally, the interested parties have the right to file a complaint with the competent Control Authority.

How can you exercise your rights?

By sending us a letter enclosing a copy of a document that identifies you, to our physical address or email.

How did we get your data?

The personal data we process comes from the interested party, who guarantees that the personal data provided is true and is responsible for communicating any changes. Data marked with an asterisk are required in order to provide the requested service.

What data do we process?

The categories of data we can process are:

  • Identifying data.

  • Postal or electronic addresses.

  • Other data requested in our forms.

The data is limited, since we only process the data necessary for the provision of our services and the management of our activity.

Do we use cookies?

We use cookies while browsing our website with the informed consent of the user. The user can configure their browser to warn them of the use of cookies and to prevent their use. For more information visit our cookies policy.

What security measures do we apply?

We apply the security measures established in article 32 of the RGPD, therefore we have adopted the necessary security measures to ensure a level of security appropriate to the risk of the data processing we perform, with mechanisms that allow us to ensure confidentiality, integrity, availability and permanent resilience of treatment systems and services.

Some of these measures are:

  • Information on staff data processing policies.

  • Perform periodic backups.

  • Data access control.

  • Regular verification, evaluation and assessment processes.